Heidrick & Company Insurance



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September 9, 2017

Hello from Ft. Myers – Unfortunately there have been unfavorable developments in the forecast path of Hurricane Irma. Current predictions have Sanibel very close to the center of this powerful Hurricane. We anticipate extreme damage and extremely heavy claim volume. We want to do everything we can to assist you, so we also ask for your assistance in a few key areas to help us help you most effectively:


1. Please do not call us to ask if there is damage to your home or see how we are doing. We will be extremely busy helping clients with claims as soon as we have power/phone/internet and It may be several days or longer before we can return to Sanibel.

2. If you become aware of damage or wish to report a claim please consider reporting directly to your insurer. Your insurer will make us aware of your claim. A list of most insurers is available here on our website.

3. If you would like to report your claim to us, please consider doing so via e-mail or fax. You do not need to provide a lot of information to report a claim. Loss details are not necessary. Attached is the form you need to complete and send to your insurer or to Heidrick & Co along with a sample form showing exactly what information is required.

4. If you need to take emergency precautions to protect your property please do so. Your first call should be to your insurer or to us, but if you cannot get through then proceed with what you need to do.

We have received a lot of responses from our clients wishing us well over the past week. I can’t tell you how much we appreciate that. We are as prepared as we can be to recover and serve you as soon as possible after the storm. Please be patient with us.

To re-cap:


1. Please only call/e-mail us to report a claim or for urgent matters.

2. Immediately after the storm it may be easier to report your claim directly to your insurer. You can do so by phone, fax or e-mail. Your insurance company’s Web site will also have claim reporting instructions.

3. Please make your insurer or Heidrick & Co your first call after a loss, but if you cannot get through please proceed with securing your property.

This will be our final update until the storm passes and our internet service is restored.
Thank you and please stay safe,

Chris, Holli, Kim K, Kim W, Merrell, Tami, Loretta and Antoinette

September 6, 2017
Hurricane Irma Update #2

Hello again,

We at Heidrick & Co. Insurance are continuing execution of our emergency management plans. While recent forecasts have favorably moved the predicted path of the storm to the east, all of Southwest Florida remains in the cone of uncertainty. Some may remember that Hurricane Charley unexpectedly strengthened and changed direction in a very short period of time in 2004. We continue to prepare for the worst and hope for the best.


All the insurers we represent have closed binding for new business or policy changes. Binding restrictions are typically lifted once a storm no longer poses a threat to Florida. Based on current predictions that will likely be the end of next week. Renewals are honored during this period so please be sure any renewal premiums due are paid on time.


We will be closing our office at 5 p.m. on Thursday, September 7th to allow our staff time to secure their homes and move their families to safety. We expect to start feeling Tropical Storm force winds Friday evening. Lee County will close the causeway once sustained winds reach 40 mph so anyone evacuating must be off the island by that time.


We will attempt to operate from the Crowne Plaza at Bell Tower. That is the location chosen by the City of Sanibel for its temporary operations during a hurricane. We feel it is wise and helpful to our clients to be in close proximity to the City’s emergency operations. As long as we have power, telephone, internet and cell phone service, we intend to re-open Monday. In the event we cannot re-open on Monday we will do so as soon as possible.


In the meantime, click here to access our website for a list of insurance companies and phone numbers for first report of claims: http://sanibelinsurance.com/submit.html


If you have a claim, please do not hesitate to call your insurer directly to report it. You may also e-mail a notice of claim to us at Service@Sanibelinsurance.com and we will report to the insurer as soon are we are able. If you do email us, please be sure to include the word CLAIM in the subject line.


Please be safe and continue to prepare to protect your family and property. For your convenience, here is a link to the City of Sanibel where you can stay apprised of emergency notices as they are issued. www.mysanibel.com.


Thank you,

Chris, Holli, Kim K, Kim W, Merrell, Tami, Loretta and Antoinette


September 5, 2017
Hurricane Irma Update #1


Heidrick & Co. has begun emergency preparations for this storm and we are continuing to monitor the storm’s progress.

Most insurers have implemented binding restrictions meaning that new coverage cannot be bound and existing coverage cannot be changed until the storm passes and restrictions are lifted.
Now is the time to begin preparations for this storm.  All residents of south Florida should begin preparing evacuation plans and should obtain fuel, food, water and emergency supplies for post-storm.  If current predictions hold south Florida could be without power for several days to several weeks after the storm.

In addition to safety measures your storm preparation should include:

  • Take photos of the interior of your home, including every drawer and closet, to document the contents within your home.

  • Ensure shutters are put up before the storm hits.  If you are not in the area you should start calling your home watch/property management companies now to schedule installation.

  • Obtain sand-bags to protect ground level floors from flooding.

  • Bring all unsecured items outside of your home such as trash cans, patio furniture, etc. inside your home.  Flying debris is a major cause of loss during Hurricanes.

  • Move items at ground level to higher floors or elevate those items to minimize flood damage.

  • Remove valuable and sentimental items from your home or ensure they are secured and moved away from windows.

Telephone numbers for the claim departments of the insurers we represent are available at: http://www.sanibelinsurance.com/submit.html

We encourage you report claims directly to your insurance company as our office may be subject to power loss immediately after the storm.  We are taking every action we can to ensure we can be back to serve you as soon as possible after the storm.

Hopefully Irma will change course and this will amount to nothing more than a thorough training exercise.  In the meantime, we all need to be preparing for impacts of a very powerful hurricane.

Thank you,

Chris, Holli, Kim K, Kim W, Merrell, Tami, Loretta and Antoinette

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